Question 1

How do I place an order on the website?

Accepted Answer

Add products to the cart, go to checkout and fill in your contact details. You can order without registration — an account is only needed if you want to track your purchase history.

Question 2

What payment methods are available?

Accepted Answer

Card payment online, cash or card to the courier on delivery, and bank transfer for companies.

Question 3

Can I pay in installments?

Accepted Answer

Yes, for most products above 1,500,000 UZS installments from partner banks are available — the option appears at checkout.

Question 4

How much does delivery cost?

Accepted Answer

Delivery within Tashkent is free for orders from 1,000,000 UZS. For smaller orders delivery costs 50,000 UZS. Delivery to the regions is calculated at checkout.

Question 5

How fast will my order arrive?

Accepted Answer

By courier in Tashkent — 1–2 days; to pickup points and Uzbekistan regions — 2 to 5 days.

Question 6

What warranty comes with the products?

Accepted Answer

All products carry an official manufacturer warranty — from 12 to 36 months depending on the product. The period is stated on the product page and in the warranty card.

Question 7

Can I return a product if it does not suit me?

Accepted Answer

Yes, within 14 days of purchase provided the appearance, packaging and completeness are intact — in line with consumer protection law.

Question 8

How do I decide which laptop to buy?

Accepted Answer

Use the catalog filters by purpose (study, work, gaming), budget and key specs, or request a free consultation — we will help pick a configuration for your tasks.

Question 9

What is the difference between SSD and HDD?

Accepted Answer

An SSD is significantly faster than an HDD: the system and applications load many times quicker. An HDD is cheaper per gigabyte and suits storing large amounts of data.

Frequently asked questions

Ordering and payment

Delivery

Warranty and returns

Choosing tech